Reference

Understand the Rules Before You Start

This page covers the legal terms that govern your account on tiger63, including how we handle eligibility, account access, and your rights as a user in Indonesia.

Jurisdiction-aware access termsAccount rights and user responsibilitiesDANA, OVO, GoPay transaction rulesData handling and retention policyContact paths for legal queries
tiger63 Understand the Rules Before You Start
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We keep our approach to data and account security practical and transparent. Here is what we do in each area, and what you can do if you need to act on any of it.

Data Handling

We collect only what is needed to run your account — name, contact details and wallet identifiers for DANA, OVO or GoPay. We do not sell this data to third parties.

Cookies and Session Tracking

We use session cookies to keep you logged in across browser tabs and to remember your last lobby state. You can clear cookies at any time; your account data stays intact.

Account Security

Every login triggers an OTP check to your registered mobile number. If you access from a new device — say switching from mobile to desktop in Yogyakarta — re-verification is required before the session opens.

Requesting Changes or Deletion

To update personal details or request account closure and data deletion, contact support via live chat or email. We process verified data requests within the timeframe set by our policy.

LEGAL CONTACT PATHS

Reach Us for Policy and Account Questions

If you have a question about your rights, a specific clause in these terms, or how a policy applies to your account, our support team handles legal and compliance queries separately from general account help. Use the channels below to reach the right team.

Live Chat Support Open the chat widget from your account dashboard to reach our team directly. Legal and policy questions are flagged to a dedicated handler within the same session.
Email for Policy Queries Send a detailed message to our support email for written responses on terms, data requests or account-eligibility questions. We aim to respond within one business day.
Account Help Centre The help section inside your account lists common policy questions by category. For DANA, OVO or GoPay transaction disputes, start there before escalating to live chat.

Common Questions About Our Terms and Policies

These are the questions we hear most often about how our legal terms work in practice. If yours is not listed here, live chat is the fastest way to get a straight answer.

Yes. Access to tiger63 depends on local law and is available only in eligible regions. We recommend checking whether online gaming activity is permitted in your area before opening an account.

Wallet identifiers linked to your account — including DANA and OVO details — are retained for a standard compliance period after closure, then deleted. You can request a timeline from support.

Yes. Contact our support team via live chat or email with your account details and a data access request. We will respond with what we hold and how it is used.

We update this page and note the revision date at the bottom whenever terms change. Continuing to use your account after an update means you accept the new version.

GoPay transaction disputes are handled under our payment policy. Start in the account Help Centre, then escalate to live chat if the issue is not resolved within one business day.

The terms apply broadly, but access and eligibility vary by region depending on local law. Where local law restricts online gaming, those restrictions take precedence over anything else stated here.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.